Answering service · Landscaping

Answering service for landscapers.Estimates booked while you work.

Landscaping is a first-reply business. A homeowner who wants turf or a drip system fixed messages a few companies, and the walk-through goes to whoever answers first.

The short answer

An answering service for landscapers answers calls and quote requests while you and your crews are in someone's yard. Viridia's AI receptionist replies 24/7, confirms you do the work and books the on-site estimate. For TFP Landscaping in Phoenix, the AI booked 28 estimates in 30 days. It's a flat $897 a month, month to month, as part of The Viridia Partnership, which connects your marketing too.

Yelp quote request · Your Company LandscapingSunday 8:15 PM
CustomerI want turf put in my backyard.
ReplyWe install turf. We can have someone come out to see the yard and give you an estimate. Would Thursday at 8:00 AM work?
CustomerYes, that works.
ReplyYou're booked for Thursday at 8:00 AM. I'll text you a confirmation.
Estimate booked · Thursday 8:00 AM

A real Phoenix landscaper

TFP Landscaping went from 4+ hours to replyto instant.

TFP is a Phoenix landscaper with 18 years in business: one owner running multiple crews, and no office staff. Before Viridia, their average response time was over four hours, and leads went cold before anyone could reply.

In the first 30 days on the Viridia setup they had 242 leads, 179 of them from Yelp. The AI booked 28 estimates end to end inside Yelp quote requests, and TFP reported a 39.95% close rate on the estimates that were booked. That was the full Viridia setup, including Yelp ads management, not the receptionist alone.

“I'm getting more jobs with the same ad spend. The auto response system is booking me almost 10 new estimates per week, and almost half of them become clients.”
Owner, TFP Landscaping, Phoenix

TFP Landscaping, Phoenix

The landscaping year in Phoenix

Two rushes, a monsoon,and a phone you can't hear over a mower.

The calls change with the season. The receptionist is set up for each one, and it doesn't care that it's Sunday night.

February to April

The spring rush

Turf installs, new plants, front-yard redos, irrigation turned back on after winter. Everyone wants it done before it gets hot.

May to September

Irrigation and heat

Leaking drip lines, broken timers, plants dying in the heat, and monsoon cleanups when a storm drops branches across a yard.

October and November

The fall rush

Overseeding, fall planting and getting yards ready for winter visitors. The second busy season of the year.

All year

Repairs and upkeep

Fountain repair, maintenance plans and one-time cleanups. Among the rising searches TFP captured on Yelp: fountain repair up 87%, turf installation and irrigation up 50% each.

What it asks

Three plain questions,then the estimate is booked.

Landscaping gets priced on site, so there's no quiz on the phone. It confirms you do the work and books the walk-through into the windows you set, like early mornings before the crews head out.

  1. What do you need?

    One sentence from the caller, like “I want turf put in my backyard.” It confirms you do that work.

  2. Where are you?

    The city or area, so it only books inside your service area.

  3. When works for you?

    It offers your next open time, or texts your booking link.

Your rules

Landscaping has few emergencies.You still choose them.

Most landscaping calls get booked. These are examples of what landscapers ring through or write down.

Rings your phone now

The words you pick as emergencies

  • A broken main line flooding the yard
  • A tree down on a house after a storm

Gets booked

Into the slots you open

  • Turf and landscape estimates
  • Irrigation repair visits
  • Cleanups

Gets written down for you

With the full transcript, in your inbox

  • Billing questions
  • Work you don't do, with an honest no to the caller

What it doesn't do

It doesn't price a yard over the phone or promise a crew start date. It books the estimate, writes down what the homeowner wants, and leaves the number to you after you've seen the yard.

Side by side

How landscapers handle leads, compared.

A live answering service is better than voicemail. It doesn't answer Yelp quote requests, and it can't book a walk-through.

Voicemail, a live answering service and Viridia's AI receptionist compared for landscaping companies
QuestionVoicemailLive answering serviceViridia AI receptionist
Answers while you're on a mowerNoBusiness hours, or an extra feeYes, 24/7
Replies to Yelp quote requestsNoNoYes, in seconds
Books the on-site estimateNoTakes a messageYes, on your calendar
Texts back a missed callNoNoYes
Shows you which homeowners went quietNoNoYes, and drafts the follow-up
PricingFree, and it costs you jobsPer minute, so spring costs the mostFlat, $897 a month, with your marketing

What it costs

The same price in the spring rush and in August.

No per-minute billing, no contract.

The Viridia Partnership

$897 a month

Vesaya with the AI receptionist and missed-call text-back, your Google Business Profile and Yelp page connected, custom setups, monthly and quarterly check-ins, and Kevin's direct line. Month to month. No setup fee, no contract.

FAQ

Questions landscapers ask

What is the best answering service for landscapers?
One that answers both calls and online quote requests within seconds, because homeowners often contact several landscapers and book whoever replies first. Viridia's AI receptionist does that 24/7, books the on-site estimate, and costs a flat $897 a month.
What results did TFP Landscaping get?
In 30 days on the Viridia setup, TFP Landscaping in Phoenix had 242 leads, 179 of them from Yelp, a 284% increase in leads. The AI booked 28 estimates end to end inside Yelp quote requests, and TFP reported a 39.95% close rate on the estimates booked. That was the full Viridia setup, including Yelp ads management.
Does it answer Yelp quote requests as well as calls?
Yes. Calls, missed-call texts and Yelp quote requests all come back to you, and the AI replies and books from each. TFP's 28 AI-booked estimates came from Yelp quote requests.
I'm a one-man operation. Is this for me?
That is who it helps most. TFP is one owner with crews and no office staff. The receptionist does the answering and booking you can't do from a mower or a trench.
Can it turn down work I don't do?
Yes. It knows your services and your service area, so a caller who wants a pool built or lives outside the area gets an honest no instead of a booked visit.
How much does it cost?
$897 a month, month to month, as part of The Viridia Partnership. It includes the AI receptionist, missed-call text-back, a business number and Vesaya, plus your Google Business Profile and Yelp page connected. Prefer to run it yourself? The receptionist is a $97 a month add-on to Vesaya's $119 plan at vesaya.app. No setup fee and no contract.

Last checked

Phoenix metro · Month to month

See if you're a fit

Fifteen minutes on where your leads are getting dropped and whether this is worth doing. If it's not, we'll say so.